Digital-IP, THE Telecommunication and Data Specialists  
  Voice: Contact Centre Solutions  
   
 
Business
Telephony

Siemens

Avaya

Cisco

Voicemail and
United Messaging

Auto-Attendant

Voice Over IP

Hosted Services

Contact Centre
Solutions

    Digital IP’s sister company Predictive IP’s contact management and technological expertise has successfully assisted many companies across a broad range of industries to fully utilise the resources at their disposal.

Predictive dialing is a method of making outbound calls automatically, Only live voice calls are passed onto the tele agent. The main purpose of predictive dialing is to, Increase talk time, decrease idle time and manage wrap time. Through increased productivity and greater flexibility outstanding results can be achieved, in particular within Direct Marketing, Collections, Services and Charity Sectors.

With a suite of services that can be tailored to your individual requirements and utilising world class Aspect Contact Center Solutions Software, Predictive IP provide a flexible cost effective and managed solution that will drive your business forward.

Outbound contact services include:
• Customer self service. • Regulatory compliance. • Multi site. • Multi media. • Hosted CRM.
• Consultancy. • Integration services. • Aspect software. • Turnkey solutions. • List sourcing.

To discuss how a predictive dialling solution can work for your business contact our sales team on 0800 27 04 84.

Contact Centre Solutions PDF Brochure

Alternatively download our
Contact Centre Solutions PDF Brochure
(1.5MB)

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