Inversely an Auto-Attendant can support a live operator in a rollover implementation when call volumes are high. Auto-Attendants are also often used for lunch and off-hour and after hour support and weekend support and they are very easy to use. An Auto Attendant can be used to reach personnel or to help relay company or product information.

Think of it as a Receptionist that answers calls when you're busy. Working 24 Hours a day, 365 days a year.

Auto-Attendant can be used to allow callers to direct themselves to a specific user extension voicemail and allow the operator to focus on better service to customer calls. Digital IP will work with you to identify the correct auto attendant system for you then tailor it to your requirements.