Royal Dutch Shell currently relies on multiple vendors
for communications and collaboration services. Since these capabilities are not
integrated, they can inhibit the effectiveness of the company’s global teams. To
improve the work environment, Shell has chosen Microsoft® Office Communications
Server 2007 to provide a single user interface for all real-time communications.
Shell currently has 150,000 users taking advantage of instant messaging and
presence and more than 8,000 users for the voice capabilities. Shell is
currently testing Office Communications Server 2007 R2, and when fully deployed,
the solution will provide an integrated platform for voice, video, instant
messaging, and Web conferencing for all users within Shell. Shell will be able
to consolidate approximately 200 PBX systems and multiple audio and video
conferencing services into a single cost-effective solution.