Microsoft Lync is the new family brand for the products formerly known as
Communications Server, Communications Online and Communicator delivered by
unifying voice, instant messaging and web, audio and video conferencing into a
new, connected communications experience. Microsoft Lync Server 2010 now
delivers complete presence, instant messaging, conferencing and enterprise voice
capabilities through a single, easy-to-use interface that is consistent across
PC, browser, and mobile device. Administrators benefit from a single, consistent
management infrastructure, new capabilities to increase availability, and
interoperability with existing systems.
UC Activate from Digital IP
Digital IP, has devised "UC Activate", a three step solution - "Ready,
Set, Go" -embracing the power of Lync. As Robert Adie explains: "The new
offering ushers in a connected experience - transforming every communication
into an interaction that is more collaborative, engaging and accessible."
Step 1 – “Ready” – helps the client devise a business case by analysing
their existing communications, so that everyone understands how this new
technology will - through an integration of "UC Activate" with their legacy
system - benefit them through greater efficiencies and significant cost savings;
Step 2 – “Set” puts the theory into practise, by installing a full
50-user pilot, on a fixed price, showing how such benefits can be realised
and quantified; A key component of this stage is setting success criteria and
evaluating performance to prove a real and quantifiable impact.
Step 3 – “Go” then involves a full Enterprise-wide deployment of the
integrated "UC Activate" service, allowing the organisation to realise benefits
on a much larger scale.
Benefits for your organisation
From controlling costs to managing compliance, Microsoft Lync Server 2010
delivers value that speaks to the needs of today’s organizations.
Control costs
Voice over IP (VoIP) enables communications among geographically dispersed
company locations without long distance charges. Integrated audio, video, and
Web conferencing helps reduce travel costs as well as the cost of third-party
conferencing solutions.
Improve productivity
Rich presence information helps employees find each other and choose the most
effective way to communicate at a given time. Instead of e-mailing documents
back and forth for approval, workers can rely on real-time collaboration through
enhanced conferencing with desktop, application, and virtual whiteboard
sharing—or contact a collaborator from within Microsoft Office or other
applications. The unified Microsoft Lync client provides access to enterprise
voice, enterprise messaging, and conferencing from one simplified interface.
Support the mobile workforce
Mobile workers get access to rich Unified Communications tools from practically
anywhere with an Internet connection, no VPN needed. An updated Microsoft Lync
Mobile client makes joining and managing conferences, searching the Global
Address List, and viewing presence information easy. Rich presence in Microsoft
Lync Server 2010 has been updated with mobile location information, making
on-the-go workers easier to find and contact. A single user experience across
PC, phone, mobile phone, and browser gives workers more ways to stay in touch.
Gain operational efficiencies
By integrating Unified Communications and rich presence into business workflows,
latency and delays can be reduced or eliminated. For geographically dispersed
teams, group chat can enable efficient, topic-specific, multi-party discussions
that persist over time.
Be more responsive to customers, partners, and employees
Enhanced delegation through Microsoft Lync, one-click call routing and
management features in Lync Server 2010 Attendant for receptionists, and rich
presence information in both help ensure that opportunities are routed to the
right person at the right time.
Maintain regulatory compliance
Built-in security, encryption, archiving, and call detail records help meet
regulatory requirements. By using your own servers and network, you maintain
control over sensitive data that would otherwise be transmitted over public
telephone networks and third-party conferencing platforms.
Digital IP has
unique experience in telecommunications and are working with customers in both
public and private sector across the country to integrate the latest Microsoft
technologies with legacy voice.
For more information on Microsoft Lync visit
Microsoft Lync
.
Organisations in the UK are already benefitting from Unified Communications
technology, allowing them to be ahead of their competition. See examples of
these companies by clicking
UC CASE STUDIES
.